Telecom giant, MTN Nigeria, has apologized for barring customers lines following an order of the federal government to that effect.
Many subscribers took to social media on Tuesday to express their displeasure over the barring of their communication lines by telecommunication company.
But MTN in tweets, apologised to the complainants over the restrictions.
MTN apologised to the customers affected, stating that the order was a directive from the federal government. It, in turn, asked those whose who claimed their lines were barred despite linking them with their NINs to send in their numbers for rectification.
“Y’ello. We apologize for any inconvenience caused you. The communication to implement restrictions on outgoing calls for customers who have not linked their National Identification Number (NIN) to their SIM is a directive from the Federal Government. ~AO,” it tweeted.
“Y’ello, I am so sorry to read about this. Kindly provide the affected phone number via DM for checks. Thanks. ^NA,” MTN apologised to @Drjoshobi who had asked why MTN gave him free airtime when he linked his number with his NIN but still had his line restricted.”